TITLE: Porter

REPORTS TO: Branch Manager


TYPE: Full Time


The Porter will provide the highest level of customer service to customers in addition to contributing to the efficient operation of an assigned area of responsibility.



  • Contributes effectively to the safe unpacking, packing, re-packing of goods generally as well as during deliveries.
  • Takes pride in handling goods as required by customers and fellow co-workers alike
  • Takes care to avoid damage or wastage of stock, material, etc.
  • Ensure clean trolleys and baskets are readily available for customer use.
  • Is able to spot potential hazards, to ensure a clean and safe environment.
  • Ensures customers receive outstanding service including greeting customers; answering customers' questions in a polite manner, asking questions to understand customers' needs, and making suggestions. Follows through with customer to ensure that the customer is satisfied.
  • Maintain a friendly attitude, always polite and pleasant.
  • Handle customer complaints promptly and with tact and diplomacy.
  • Is aware of and able to provide information on company-wide events, specials & promotions (i.e both in-store and online), warranties, exchange and refund policies and other general company-wide initiatives.



  • Three CXC O’level passes including Math and English is preferred.
  • Ability to physically lift heavy items
  • Well-groomed and good deportment.
  • Excellent attendance and punctuality record.
  • Excellent team work skills.
  • Sales and customer service attitude.
  • Strong communication skills and interpersonal skills



Interested persons please forward resume to:


Subject: Porter


Human Resources

26-28 Gaston Street,

Lange Park Industrial Estate, Chaguanas

Subject: Porter


Call us at 225-1010 Ext. 2126/2106

Fax#- 671-2070