Porter

TITLE: Porter

REPORTS TO: Branch Manager

LOCATION: All

TYPE: Full Time



POSITION OVERVIEW

The Porter will provide the highest level of customer service to customers in addition to contributing to the efficient operation of an assigned area of responsibility.


 

KEY RESPONSIBILITIES

  • Contributes effectively to the safe unpacking, packing, re-packing of goods generally as well as during deliveries.
  • Takes pride in handling goods as required by customers and fellow co-workers alike
  • Takes care to avoid damage or wastage of stock, material, etc.
  • Ensure clean trolleys and baskets are readily available for customer use.
  • Is able to spot potential hazards, to ensure a clean and safe environment.
  • Ensures customers receive outstanding service including greeting customers; answering customers' questions in a polite manner, asking questions to understand customers' needs, and making suggestions. Follows through with customer to ensure that the customer is satisfied.
  • Maintain a friendly attitude, always polite and pleasant.
  • Handle customer complaints promptly and with tact and diplomacy.
  • Is aware of and able to provide information on company-wide events, specials & promotions (i.e both in-store and online), warranties, exchange and refund policies and other general company-wide initiatives.

 

JOB REQUIREMENTS

  • Three CXC O’level passes including Math and English is preferred.
  • Ability to physically lift heavy items
  • Well-groomed and good deportment.
  • Excellent attendance and punctuality record.
  • Excellent team work skills.
  • Sales and customer service attitude.
  • Strong communication skills and interpersonal skills

 

 

Interested persons please forward resume to:

careers@excellentstoresgroup.com

Subject: Porter

OR

Human Resources

26-28 Gaston Street,

Lange Park Industrial Estate, Chaguanas

Subject: Porter

OR

Call us at 225-1010 Ext. 2126/2106

Fax#- 671-2070